Privacy Notice

About This Notice

This privacy notice describes how Fernelwick Solutions Limited (“Fernelwick”, “we”, or “us”) handles information in connection with the fernelwick.com website and the associated information-organisation service. We encourage you to read this notice carefully before using the website or submitting any enquiry.

This notice covers information that may be collected through your use of the site, including your interaction with the enquiry form. It does not cover information collected through arrangements outside of this website unless those arrangements reference this notice directly.

Information the Website May Collect

When you visit fernelwick.com, the web server may record standard access log information. This typically includes your IP address, browser type, operating system, the page or resource requested, and the date and time of the request. This information is processed for the purpose of maintaining the technical operation of the website and examining any errors or misuse.

If you submit the enquiry form, the information you provide — including your name, email address, selected request type, and the content of your message — is received by the Fernelwick support team. We use this information to respond to your enquiry and, where relevant, to assess and manage access requests.

We do not knowingly collect information from individuals under the age of 18 through this website.

How We Use the Information Collected

Information collected through server logs is used for the technical management of the website. It is not used to identify individual users for commercial or marketing purposes.

Information submitted through the enquiry form is used to:

• Respond to your message or request.
• Assess whether an access arrangement is appropriate in the circumstances.
• Maintain a record of communications relevant to an active access arrangement.

We do not use enquiry form submissions for purposes beyond those described above without informing you in advance.

Third Parties and Disclosure

Fernelwick does not sell, rent, or share personal information with third parties for their own marketing or commercial purposes. We may share information with service providers who assist with the technical operation of the website or with communication delivery, subject to appropriate confidentiality arrangements.

We may also disclose information if we are required to do so by law, court order, or at the direction of a competent authority. In such cases, we will disclose only the minimum information required to comply with the applicable obligation.

Cookies and Tracking Technologies

The fernelwick.com website does not currently use cookies for tracking, analytics, or advertising purposes. Standard browser session behaviour may involve temporary storage of page content, but this is not under our direct control and does not involve persistent identifiers placed by us.

If this practice changes in future, this notice will be updated to reflect the change before it takes effect.

Retention of Information

Server log information is retained for a limited period consistent with the purposes described in this notice and then deleted or anonymised. We do not specify a fixed retention period in this notice, as the appropriate duration may vary depending on technical and operational circumstances.

Enquiry and communications records are retained for a period consistent with managing the relevant access arrangement or enquiry. Once that purpose has concluded, we aim to remove or anonymise the relevant records. If you wish to ask about a specific record, please contact us using the details below.

Your Rights and How to Contact Us

Depending on your location and applicable law, you may have rights in relation to personal information we hold about you. These may include the right to access information, to request correction, or to request deletion in certain circumstances. We are not in a position to confirm the specific rights that apply to you in your jurisdiction; you should seek independent guidance if needed.

To raise a question about personal information, contact us at:

Fernelwick Solutions Limited
Suite 7, 24 Sandyford Business Park
Dublin 18, D18 X7P2, Ireland
Email: [email protected]

We will aim to respond to substantive requests within a reasonable timeframe. We cannot commit to specific response deadlines in all circumstances.

Changes to This Notice

We may update this privacy notice from time to time. When we do, we will revise the review date shown at the top of this page. We encourage you to review this notice periodically. Continued use of the website following a material change constitutes acknowledgement of the updated notice, though we recommend you review changes before continuing to use the site.